# Reaction

> What should I do if I had a reaction to a product   While irritation or reactions are uncommon we understand that everyones skin is unique and may respond di

Source: https://helpcenter.paulaschoice.com/en_us/reaction-Hy7vqmDiex

Last updated: 2025-10-15T21:31:16.874Z

**What should I do if I had a reaction to a product?**

While irritation or reactions are uncommon, we understand that everyone’s skin is unique and may respond differently to products. Environmental factors can also influence how well your skin tolerates a product or combination of products.

If you’ve introduced multiple active ingredients like AHA/BHA, Retinol, Niacinamide, and/or Vitamin C, it might be too much for your skin. We recommend starting with a basic skincare routine: a mild cleanser, a daytime moisturizer with sunscreen, and a nighttime moisturizer. Gradually add in one product at a time, using it every few days. For your Booster, mix 2-3 drops into a serum or nighttime moisturizer. This approach helps your skin adjust slowly and allows you to identify the cause of the reaction. Increase usage as your skin tolerates.

Paula’s Choice offers a ****[Money Back Guarantee](https://helpcenter.paulaschoice.com/en_us/return-exchange-policy-ry28QEIixg)****. If you’ve experienced a reaction to a product, please contact our Client Service Team by submitting an incident through our ****[Ask a Question link](https://helpcenter.paulaschoice.com/contact/ask-a-question-HyRzNE1oex)****, or by calling 1-800-831-4088. Our beauty experts are here to help.